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Privacy Policy

Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Notice (hereinafter: the “Notice”) describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: the “Services”).

What data do we collect?

When you use our Services, we may collect the following information about you:

  • Contact information: full name, email address, phone number, address;

  • Usage information: details about how you use our Services, including time, duration, and manner of use;

  • Technical information: IP address, browser type, browser version, our cookies used to enhance your user experience;

  • Data you enter into the contact web form, including the email address you provide to receive a response to your inquiry;

  • Other information that you voluntarily provide to us;

  • Delivery information, such as shipping address.

Purposes for which we use your data

We use your personal data for the following purposes:

  • Providing, improving, and personalizing our Services;

  • Communicating with you, including responding to your inquiries;

  • Marketing purposes, with your prior consent;

  • Fulfilling legal obligations;

  • Specific purposes outlined by the website owner regarding the use of visitor data.

Who is responsible for processing my data?

The website owner (name, physical address) is the data controller of your personal data in accordance with the General Data Protection Regulation (GDPR) and is responsible for the processing of your data.

Who do we share your data with?

Data concerning you may be shared with our partners and subcontractors as so-called data processors in accordance with Article 28 of the GDPR, in cases where we engage them for specific tasks involving personal data processing. For example, we use WIX.com LTD (hereinafter: WIX) as our website service provider. You can find all information about the processing of personal data by WIX in their Privacy Policy at: https://www.wix.com/about/privacy.
Please note that, in these cases, we remain responsible for the processing of your data as the data controller.

In addition, data may be shared with our partners who independently provide services to you, regardless of your relationship with us. For example, if you order services from our partners through us, or if you give us consent to share your data with partners, or if a partner is involved in processing based on a legal basis.

Finally, we may share data with government authorities when legally required to do so.

Is my data subject to automated processing?

We do not use your data for automated decision-making processes.

How long do we retain your personal data?

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected.

For example, we retain your email address for sending newsletters only while you are subscribed to our newsletter.

Where is my personal data processed?

Your data is primarily processed in the Republic of Croatia and in other EU member states or countries within the European Economic Area (EEA).

Exceptionally, your data may be transferred to so-called third countries, in which case we ensure appropriate safeguards, such as using the European Commission’s Standard Contractual Clauses or transferring data to countries deemed by the European Commission to provide an adequate level of data protection.

Your rights regarding your data

In accordance with the GDPR, you have the following rights:

  • Right of access: You can request information about whether data concerning you is being processed, the categories of personal data processed, the purposes of processing, possible recipients of your data, and the retention period (Article 15 GDPR);

  • Right to rectification: You can request the correction of inaccurate personal data or the completion of incomplete data (Article 16 GDPR);

  • Right to erasure: You can request the deletion of your personal data under the provisions of Article 17 GDPR;

  • Right to restriction of processing: You can request the restriction of the processing of your personal data (Article 18 GDPR);

  • Right to object: You can object to the processing of your personal data based on legitimate interest (Article 21(1) GDPR);

  • Right to data portability: You can request that your personal data be transferred to another service provider in a structured, commonly used, and machine-readable format (Article 20 GDPR);

  • You have the right to withdraw your consent at any time, and any data processed based on that consent will no longer be used.

To exercise your rights, you can contact us at:

MarkoMed2018@gmail.com

In any case, you have the right to file a complaint with the supervisory authority – the Croatian Personal Data Protection Agency.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your user experience and analyze how our Services are used. You can manage cookie usage through your browser settings.

For more details about the cookies we use and their purposes, please visit our Cookie Policy page.

Data security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Updates to this Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be communicated through our website.

Contact information

For any questions regarding the collection and processing of your personal data or this Notice, please contact us at: MarkoMed2018@gmail.com

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